Free Shipping with Product Amount of $75! Code: FREESHIP75
Free Shipping PLUS a FREE FACE WRAP with Product Amount of $300 or more! Code: Free3
Please try to send us your Wrap orders asap, but we never include an invoice, so you can ship a Wrap straight to a friend or loved one anytime! We're closed on Sundays for Church & Family and we ship every Monday-Saturday as usual, so if it's okay if it arrives after Christmas Day, feel comfortable ordering anytime, since we ship very quickly. We paid a lot for free shipping priority last year, with many delays by delivery companies that were overwhelmed, so please order as early as possible : )
$9 Flat Rate Shipping right now! Use the Coupon Codes above, if they apply to your products total, and we will figure out how to pay your shipping for you. We wish we could keep all shipping costs free to you, but sadly we're too small to afford it any longer with our materials costs skyrocketing--we don't want the shipping cost to keep you from ordering, but our only other option was to make our wraps smaller, like many food items have become. We want our Original Relax Wraps to be there for you...every day, all day.
Using a Coupon Code:
If your Wraps total $75 or more, enter the appropriate code then click Apply. Finish checking out your order as usual and you should see where the code was applied and changed your total. If it's being shipped to TN, it has to apply sales tax, but your shipping should be paid for you by us.
During non-holiday times, we can typically ship your order within 4 business days or less- We ship smaller orders by USPS Priority and larger orders by FedEx OR UPS. You will receive an email with tracking information once your order has shipped and once it's been delivered. If you don't receive an email, please double-check the email you gave us, which may have a typo.
*You can also place a review of your product(s) on each Product page anytime, so others can see how you like yours! THANK YOU*
Relax Wraps Product Guarantee & Return Policy
Our ultimate goal is to help you feel better! If your Wrap does not meet your expectations, please let us know!
We offer two options: If you aren't happy with your Relax Wrap or would like to exchange it for a different style of wrap, it can be returned to us in its original condition within 30 days of purchase. It must not show signs of significant use or overheating.
Option 1: Exchange. If you would like to exchange your Wrap, we ask that you cover the shipping cost to return it to us and we will cover the shipping cost to return your replacement to you. If your Wrap has a defect in the way we made it (extremely rare, but these are made by hand), we will gladly pay the shipping cost to replace your wrap for a brand new one of equal value. In this case, you will incur no cost for the exchange.
Option 2: Return. If you would like to return the product because it's just not what you expected, we ask that you cover the shipping cost to return it to us or we can usually send you a return label that we pay for. Once received, the cost of the wrap and the original shipping charge will be refunded to you. Please include a note to explain, the order number, if any, and the credit/debit card number that we should credit. We do not keep your credit card numbers on file.
You should expect to receive your refund within four weeks of giving your package to the return shipper; However, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days) and the time it takes your bank to process our refund request (5 to 10 business days).
Whether a return or an exchange, please send your Wrap with your contact information, a note to explain and order number to:
Relax Wraps LLC
PO Box 148121
Nashville, TN 37214
THANK YOU for your business!! As a "micro Mom&Pop", as we're now called ha, and American Manufacturers, we truly appreciate you and your support. We ship to all 50 States, so let us make something for you today!